dbt66 Privacy Policy

1 Data Collection

dbt66 collects various types of information to operate its services properly. This information is collected from two main sources: directly from users and through automated technical methods.

1.1 Information Provided Directly

When you register on dbt66 or use our services, the following information may be collected from you:

• Full name and date of birth (for age verification)
• Email address and account password
• Residential address
• National ID information (as part of the KYC process)
• Financial transaction details (deposit and withdrawal records)
• Payment method information (bKash, Nagad, Rocket, Upay)

1.2 Automatically Collected Information

When you visit our website, certain information may be collected automatically:

• IP address and device information
• Browser type and operating system
• Duration of visits to the website and pages viewed
• Information obtained from cookies and similar tracking technologies
• Referral source and usage patterns

2 Purpose of Data Use

dbt66 uses the information collected for the following purposes:

2.1 Primary Purposes

• Creating and managing accounts
• Processing and verifying financial transactions
• Providing customer service and support
• Age verification and identity confirmation (for users 21 and above)
• Fraud prevention and ensuring security
• Fulfilling legal obligations

2.2 Additional Purposes

• Improving the platform experience
• Providing personalised offers and promotions (subject to your consent)
• Monitoring responsible gambling patterns
• Identifying and resolving technical issues
• Measuring and improving service quality

3 Sharing Information with Third Parties

dbt66 does not sell your personal information or transfer it to third parties for commercial purposes. However, limited information may be shared in the following cases:

3.1 Service Provider Partners

Certain trusted third-party services are used to operate our platform, such as payment processing (bKash, Nagad, Rocket, Upay), technical support, and security verification. These partners receive only the information necessary to carry out their specific tasks.

3.2 Legal Obligations

We may be required to disclose information under court orders, lawful demands from government authorities, or applicable law. In such situations, we will always try to share only the minimum information necessary.

3.3 Fraud Prevention

Necessary information may be exchanged with relevant authorities to prevent financial fraud, money laundering, or other illegal activities.

4 Data Storage and Security

Protecting your personal information is our highest priority. dbt66 follows industry-standard security practices to keep your information secure.

4.1 Technical Protection

• All data transfers are secured using SSL encryption technology
• Passwords and sensitive information are stored in encrypted form
• Regular security audits are conducted
• Firewalls and access control measures are maintained to prevent unauthorised access

4.2 Retention Period

Your information is retained for as long as your account remains active or as needed to provide the service. Even after an account is closed, certain information may be retained for a defined period for legal, regulatory, or fraud prevention reasons.

4.3 Response to a Data Breach

If a data breach occurs, we will act promptly and notify affected users in a timely manner where applicable.

5 Cookie Policy

dbt66 uses cookies and similar tracking technologies to improve platform functionality and enhance your experience.

5.1 Types of Cookies

• Essential cookies: Required for the basic functionality of the website; without these, the site will not work properly.
• Functionality cookies: Used to remember your preferences and settings.
• Analytics cookies: Used to understand how the site is used; these are not personally identifiable.

5.2 Cookie Controls

You can control or decline cookies through your browser settings. Please note that disabling cookies may cause some services to not work properly.

6 Your Rights

You have certain important rights regarding your personal information, which dbt66 respects and supports.

6.1 Right to Access and Correct Information

You can request to view the information stored in your account at any time and to have it corrected if it is not accurate. Please contact us for this.

6.2 Right to Deletion

In certain circumstances you may request the deletion of your personal information. However, this request may not be fully fulfilled in cases of legal obligations or ongoing disputes.

6.3 Right to Object to Processing

You may object to marketing communications or certain types of data processing. We will consider your request and take appropriate action.

6.4 Right to Data Portability

You may request to receive the information you have provided in a structured, machine-readable format.

7 Protection of Minors' Data

dbt66 is a platform for users aged 21 and above only. We do not knowingly collect personal information from minors. If we become aware that information from a minor has been collected, we will immediately delete that information and close the relevant account.

If you believe a minor's information may be present in our system, please notify our support team immediately.

8 Third-Party Services and Links

Our platform may have connections to game software providers (including Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, Ezugi, and others) and payment gateway services. These third parties have their own privacy policies and we are not responsible for their practices. We recommend that you read the privacy policy of the relevant third party.

9 Changes to This Policy

dbt66 may update this privacy policy from time to time. For any significant changes, we will notify you in the following ways:

• By updating the "Last Updated" date at the top of the policy
• By sending a notification to your registered email address
• By displaying a notification when you log in to the platform

If you continue to use our services after any changes, you will be considered to have agreed to the updated policy.

10 Contact Us

If you have any questions, concerns, or requests regarding this privacy policy, please contact us. Our dedicated support team is ready to assist you:

• Email: [email protected]
• Live chat: Bengali-language support available 24 hours a day, 7 days a week

We generally aim to respond to all privacy-related requests within 3 working hours on business days.